1. Information we collect
When you contact CTRLab or request a demonstration, you may provide your name, phone number, email address, product interest and message. We may also receive ordinary technical information such as browser type, device information, referring pages and website activity when analytics or security tools are enabled.
2. How we use information
We use submitted information to respond to enquiries, understand requirements, prepare proposals, deliver requested services, provide support and improve our website and offerings. We do not sell personal information.
3. Cookies, analytics and third parties
The website may use essential storage, analytics, hosting, communication or security providers. Those providers may process limited information under their own terms. Where consent is legally required for optional cookies or tracking, we will provide an appropriate choice.
4. Retention and security
We retain information only for as long as reasonably needed for the purpose collected, contractual obligations, support, record-keeping or legal requirements. We use reasonable organizational and technical safeguards, although no internet transmission or storage system can be guaranteed completely secure.
5. Your choices
You may ask to access, correct or delete personal information held by CTRLab, subject to applicable law and legitimate record-keeping requirements. You may also ask us to stop non-essential communications.
6. Updates and contact
We may update this policy when our services, technology or legal obligations change. The latest version will appear on this page. For privacy questions or requests, email hello@ctrlab.in.